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Privacy and Sharing of Information Policy:
Use of Personal Health Information

GENERAL

Personal health information is regularly shared and stored under the following circumstances:

  • Charting and reports are stored in an electrontic health record platform called Jane App, locked up in paper form, or on a cloud based system requiring a password.

  • Details are shared when there is a duty to report by law (suspected or known harm to self/harm to another/vulneraable person in harms way).

  • Details shared when consulting within the professional health circle of care.

  • Names, fees, and dates of payments may be revealed through financial records and within the circle of administrative and financial services when viewing financial files and reports.

  • Anonymous details shared during professional case consultation.

USE OF PERSONAL HEALTH INFORMATION FOR PROFESSIONAL TRAINING AND EDUCATIONAL PURPOSES

I sell and make available custom training materials to health professionals globally, which may include personal health information. Your personal health information may be used to develop custom training materials which will only be shared with other health professionals. Please note this is separate from my public online and in-person training/workshop/course/retreat materials, which do not include personal health information.

As of May 7, 2024 new client's and customers have the right to waive the use of personal health information for professional training and/or educational purposes by not commencing with Krista Helman's services. As a client or customer of Helman Counselling, please be advised that your express consent is given through an intake form or another online form when asked if you agree to the use of your personal information for professional and training purposes such as, "Consent to Record Sessions for Educational and Training Purposes", "Consent for use of Session Recording", "Consent for use of Session Recording", "Use of my Personal Health Information for Training and/or Educational Purposes", or another version of this consent. All previous consent responses related to this topic will be upheld and apply to this policy.

If you consent to the use of your personal health information for these purposes, please be advised that I may use the following personal information to develop these custom training materials: 

  • Details including name, video, audio, written/spoken/illustrated content.

Servers may be based in Canada, the USA, or globally cloud-based. External hard drives are kept in secure locations.

​Software and programs that may be involved in content creation use passwords and limit access with: iCloud, Canva, Google Drive, Thinkific, iMovie, QuickTime Player. Others may be used as well.

In circumstances where client consent is not/cannot be obtained for use of their personal information for training and/or educational purposes, I may use/incorporate de-identified/anonymized health data in my custom training materials. In such circumstances, I take the following steps to de-identify/anonymize client data prior to including it in my training materials such as:

  • Use a video filter such as 'Comic Ink', 'X-Ray', or ‘Negative' in iMovie.

  • Change of names or details.

Exceptions to "USE OF PERSONAL HEALTH INFORMATION FOR PROFESSIONAL TRAINING AND EDUCATIONAL PURPOSES" include:

  • Clients who are a member of the Canadian Armed Forces or the Royal Canadian Mounted Police while obtaining services from Krista Helman, where consent for recording of sessions and use of personal health information was declined in a previous consent form, or where consent is not/cannot be obtained.

In such cases, personal health information will never be used for purposes of professional training and education.

ACCESS TO PROFESSIONAL TRAINING AND EDUCATIONAL MATERIALS INVOLVING PERSONAL HEALTH INFORMATION

Once developed, I sell and make available my custom training materials to health professionals globally. Please note this is separate from my general public online and in-person training materials, which do not include personal health information.

My custom materials may be published on a third party online platform for me on my Helman Counselling website, or another website under my name to be determined in the future (see the Helman Counselling public facing website here: https://helmancounselling.com/). Helman Counselling is a company based in Ottawa, Ontario, Canada which operates an online and in-person training repository for therapists globally. 

  • The platform uses a Learning Management System such as Thinkific, and in-person training;

  • Health practitioners have access to the online platform;

  • Personal health information is protected with use of passwords and screeing of participants.

I include my custom training materials in my online suite to assist in training and educating of my membership. This may implicate a client’s personal health information or de-identified/anonymized client data in the following ways:

  • It may be identified due to use of a client's face/voice/story details.

  • It may be transferred and stored on Krista Helman’s servers as stated above;

  • It may be visible and accessible online to Krista Helman's health practitioner membership.

By including my custom training materials on Krista Helman's online and in-person repository, I am able to provide training and education on key therapeutic interventions and techniques to a broader professional audience.

My custom materials may also be published on a third party online platform called EMDR Consulting (see their public facing website here: https://emdrconsulting.com/). EMDR Consulting is a company based in Cincinnati, Ohio, USA which operates an online and in-person training repository for therapists globally.

  • The platform uses a Learning Management System such as Thinkific, and in-person training;

  • Health practitioners have access to the online platform;

  • Personal health information is protected with use of passwords and screeing of participants.

EMDR Consulting includes my custom training materials in its online suite to assist in training and educating their membership. This may implicate client’s personal health information or de-identified/anonymized client data in the following ways:

  • It may be identified due to use of a client's face/voice/story details.

  • It may be transferred and stored on EMDR Consulting’s servers in Ohio or globally;

  • It may be visible and accessible online to EMDR Consulting's membership.

By including my custom training materials on the EMDR Consulting online repository, I am able to provide training and education on key therapeutic interventions and techniques to a broader professional audience.

My custom materials may also be published on a third party online platform called EMDR & Beyond (see their public facing website here: https://emdrandbeyond.com/). EMDR & Beyond is a company based in Des Moines, Iowa, USA which operates an online training repository for therapists globally.

  • The platform uses a Learning Management System such as Thinkific, and in-person training;

  • Health practitioners have access to the online platform;

  • Personal health information is protected with use of passwords and screeing of participants.

EMDR & Beyond includes my custom training materials in its online suite to assist in training and educating their membership. This may implicate client’s personal health information or de-identified/anonymized client data in the following ways:

  • It may be identified due to use of a client's face/voice/story details.

  • It may be transferred and stored on EMDR & Beyond’s servers in Iowa or globally;

  • It may be visible and accessible online to EMDR & Beyond’s membership.

By including my custom training materials on the EMDR & Beyond online repository, I am able to provide training and education on key therapeutic interventions and techniques to a broader professional audience.

Other online repositories may be added in the future.

USE OF PERSONAL HEALTH INFORMATION FOR PUBLISHED WORK

As a client of Helman Counselling, please be advised that your personal health information may be used in the form of published work such as articles and books.

Your express consent is given through agreement to services with Krista Helman, demonstrated by use of the services. Your personal health information may be used as direct or insprired published work which may be available publicly worldwide.

Unless other consent has been obtained, I will use/incorporate de-identified/anonymized health data in my published work. In such circumstances, I take the following steps to de-identify/anonymize client data prior to including it in my training materials:

  • Change of names and/or details.

Please be advised that I may use the following personal information to develop this published work:

  • names, written/spoken/illustrated content.

Servers may be based in Canada, the USA, or globally cloud-based. External hard drives are kept in secure locations.

​Software and programs that may be involved in content creation use passwords and limit access with: iCloud, Canva, Google Drive, Scrivner, word processing suites. Others may be used as well.​

You contribute your story freely and fully, and will never stake a claim financially or for ownership of the work. 

RELEVANT CONTACT INFORMATION

Please refer to the following for key contact information in relation to this policy and the information outlined above:


Nature of Information Sought: Info@HelmanCounselling.com


Questions, concerns and/or complaints pertaining to my information management and practices at Helman Counselling: Info@HelmanCounselling.com


Requests to obtain access to or correct a record of personal health information in my custody or control: Info@HelmanCounselling.com


Questions pertaining to information management and practices at EMDR Consulting: Info@HelmanCounselling.com

Questions pertaining to information management and practices at EMDR & Beyond: Info@emdrandbeyond.com

Complaints to the Information and Privacy Commissioner of Ontario under thePersonal Health Information Protection Act, 2004

Mail:
IPC Complaints Co-ordinator
Information and Privacy Commissioner of Ontario
2 Bloor Street East, Suite 1400
Toronto, ON M4W 1A8


Email: IPCComplaints@ipc.on.ca


Online: https://www.ipc.on.ca/resources/forms/file-a-health-information-privacy-complaint/


TTY: 416-325-7539

PHI: FAQ
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